These Terms & Conditions govern all purchases and interactions with LG Subscribe Bloomsvale Shopping Gallery.
1. Authorized Reseller Status
We are an authorized reseller of LG Malaysia products. All product warranties are handled directly by LG Malaysia under their official warranty terms.
2. Product Information
We make reasonable efforts to ensure product descriptions, specifications, and coverage areas are accurate. However:
- Product images are for illustration purposes only.
- Specifications may change without prior notice.
- Performance results may vary depending on room size and environment.
3. Orders & Payments
Orders may be made via WhatsApp, walk-in purchase, or online arrangement.
We offer:
- Outright purchase
- Rent-to-own options
Installment approvals are subject to eligibility and provider terms.
4. Warranty
Warranty coverage is provided by LG Malaysia.
We are not responsible for:
- Warranty approval decisions
- Manufacturing defects determinations
- Repair timelines
All warranty claims must follow LG Malaysia’s official process.
5. Returns & Refunds
Refunds are only eligible for confirmed defective goods upon delivery and verified manufacturer defects.
Customers must:
- Notify us within 24 hours of receiving goods
- Provide photo or video evidence
Refund approval is subject to inspection.
We do not accept returns for:
- Change of mind
- Wrong size selected after confirmation
- Environmental performance expectations not matching personal assumptions
6. Limitation of Liability
We shall not be liable for indirect or consequential damages, health-related claims, environmental conditions outside product specifications, or improper installation or misuse.
Air purifiers reduce airborne particles but do not cure medical conditions.
7. Marketing Content
By submitting testimonials, photos, or videos, you grant us permission to use them for marketing purposes unless explicitly withdrawn in writing.
8. Governing Law
These terms are governed by the laws of Malaysia.
9. Right to Modify
We reserve the right to modify these Terms & Conditions at any time without prior notice.